Got Questions?

Shipping & Return

What is the shipping return?

The products are delivered directly from myartion.com.

We work hard with trusted shipping carriers, but times may vary in some shippments.

In case of any concerns, please reach out to contact us.

Which countries do we ship to?

We ship worldwide but some products might not be available to ship to your country.

How much will the delivery cost me?

This is subjective depending on where the package is sent from and its destination. Also the size of the product and delivery type (standard or express) will affect the price. The delivery cost in Europe is free for orders over 300 euros.

How long does it take normally for an order to arrive?

The delivery time depends on the buyers country.

Shipping and handling times will vary depending on the item as handcrafted goods may take more time to create and ship.

See the terms and conditions page for more specific information regarding delivery times.

Be sure to check out shipping company’s estimated delivery time when they send you the tracking number for your order.

Payments

What forms of payment does myartion.com accept?

We are accepting payment with Visa, Mastercard, Maestro, Diners, Discover & American Express. We also accepting payments with Masterpass. All credit cards used for payment must have a valid billing address.

We also accept payments through direct bank transfer. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.

Are my payments secure?

All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. In order for SSL to work, you must use an SSL-enabled browser.

For your own safety we do not save any payment information. Payments are made in secure bank enviroment. Our partner bank is Alpha Bank, with swift code CRBAGRAAXXX

How do I check the status of an order?

In “My orders” you can see the progress of all of them. Once delivered, you will receive more information on how to track the package and when it will arrive.

To check the status of your sale, hover over your profile icon in the top right corner of the screen. Click it and choose ‘Orders’ in your dashboard, which is a page of all your active and previous orders.

Services

What is myartion.com?

Since 1987 our team is working closely with renowned artists in order to offer our customers premium quality pieces of original art and a broad range of exclusive limited-edition silk prints.

Our design vision is each individual space to be an oasis of colors and themes capturing the essence and identity of its owner. Our mission is your home to become an escape from the hustle of the city towards a personal innovative living space that transcends the common place.

What does myartion.com sell?

In this platform you will be able to walk through our virtual gallery from the comfort of your couch. Our e-portfolio will give you access to solo exhibitions of national and international artists whose creations will be available exclusively online and at the same time there will be unique limited edition silk prints and at the same time there will be exclusive limited-edition silk prints of each theme available in only 25 numbered pieces signed by the artist.

How can I trust buying on myartion.com?

We know that safety and trust are really important to you and being frequent online shoppers ourselves we take it seriously. When you purchase an item on myartion.com. Artion Galleries stand behind every purchase made on myartion so that you can buy with confidence.

Account

Why am I required to register before making a purchase?

Registering is quick and easy, we require only a password in addition to the email that you provide. Having an account lets you keep track of your orders’ status from your dashboard easily.

How do I change my email settings?

To change your connected email address or change your email notifications, follow the steps below:

On the upper right hand corner of any page you’ll see a link called ’Account’ or your username if you’re signed in. Click on your username to access your user account dashboard.

Select “Account settings”. You are then able to change your connected email address, shipping address, and specify if you’d like to receive email from The Artday.

I forgot my password, how can I get a new one?

It happens to the best of us. Go to this page so you can set a new one.

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